Neighbourly Done Right Promise™

Neighbourly is a community of home service brands that share a commitment to providing you with outstanding service. All our service professionals operate on a simple but powerful principle - if a job’s not done right, we’ll make it right.

We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighbourly Done Right Promise. If it’s not done right, we promise to make it right.

Our business is about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.

The Neighbourly Done Right Promise delivered by The Grounds Guys^®, a proud Neighbourly company.

When it comes to premium lawn and landscape maintenance, The Grounds Guys stands behind their work and aims to get the job done right the first time. If your service was not done right, we promise to make it right. Contact your local The Grounds Guys franchise office before the earlier of the date of your next service or 14 days from your last service and we will make it right.

At The Grounds Guys, we C.A.R.E. that the job is Done Right!

Terms, conditions and exclusions apply. Services performed by independently owned and operated franchises. Full details and limitations here.